Frequently Asked Questions
What's the delivery time?
Where's my tracking number?
My payment isn't going through
I can't split my payment with Klarna
Can I cancel my order?
Can I modify my order after shopping?
I'm missing an item from my order
Is it safe to order online from JLD?
Which countries do you deliver to?
Is your packaging discreet?
Do i need to pay custom fees?
What payment method you accept?
How can I protect my order safely incase of theft or damage?
Sex Doll FAQ
Providing useful tips and pre-purchase answers.
What's the difference between soft head and hard head?
What Are Articulated Hands in Sex Dolls?
What Is Implanted Hair on a Sex Doll?
Soft Hands vs. Hard Hands – What's the Difference?
What’s the Difference Between Small, Hollow, and Gel-Filled Breasts?
How Realistic Are the Body Details? Can I Customize Them?
Can I Use Lubricant with the JLD Vagina Insert?
What Is the Movable Jaw Feature?
What Is the Sucking Vagina Feature?
What Is a Gel Butt on a Sex Doll?
What Is the EVO Skeleton?
Will my doll include the clothing shown in the pictures?
Will I receive photos of my doll before it ships?
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