Return and refund policy
Sex Doll is a custom made product that is created especially for you. We do not offer returns for any other reason other than a product damaged on arrival.
We take product quality extremely seriously, every doll is thoroughly inspected, tested and photographed before leaving our studio.
If you notice defect or damage at your order:
Do not use doll ( We do not process returns if doll is used )
- Report problem with photos to our support after 24 hours order received (firstname.lastname@example.org)
- We will investigate issue and get back to you
- Customers may cancel their orders within 24 hours of placing the order.
- After the 24 hour window order cancellation is not possible.
- If you wish to cancel your order. We will charged a 20% re-stocking fee for your canceled orders.
- Please email us: email@example.com with your order number for cancellation.
Doll modification after order:
- Remember to check your order precisely before completing your order. Doll manufacturing starts immediately after order is placed.
- After the 24 hour window order modification is not possible.
- We charge $120 of order modifications.
Custom Fees And Taxes:
- We pay and handle custom to USA, Europe & UK.
- For countries that charge Import fees, are the buyer's responsibility. If a customs fee is charged in your country. We will announce this on the checkout page.