We provide Free Worldwide Shipping.  The price you see is the final price. No Surprises!

Regions we ship:

EU Countries I Shipping 10 -20 days I No custom charges I Ship from Italy Spain Germany France

NORWAY | Norway customs can charge 3.4% duty fee

USA I Shipping 5-10 days I No custom charges I Ship from China, Germany or USA

Russian Federation I Shipping time 15-25 days I No custom charges I Ship from China

Australia & New Zealand I Shipping 10 - 20 days I No custom fees I Ship from China

Other Countries I Shipping 10 - 20 days I No custom fees I Ship from China

           

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  

Shipment and order tracking:

If your order is stock and we process the charges to your credit card, we will ship your order within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. After getting tracking code, you can track your order from here. If some reason you do not receive tracking information code from us, feel free to follow up with us at info@joylovedolls.com

Shipping time:

After your order has been taken and payment has been accepted we will process your order in 48 hours. Shipping time is anywhere between 5 - 20 days. 

Our dolls are delivered by UPS & TNT:

   

Do i have to pay custom fees?

Absolutely NOT. We handle all custom fees and duties. The price you see on the website is the price you pay. 

How Doll is packed:

All our dolls arrive in plain brown box. The box has no identification on it is as to the content. 

Return:

  • We take product quality extremely seriously, every doll is thorougly inspected and tested before leaving warehouse.
  • Upon initial receipt of the doll, if there appears to be defect or damage, please contact us immidiately at info@joylovedolls.com.
  • We  do not offer refunds for any other reason other than a product damaged on arrival. 

We provide Free Worldwide Shipping.  The price you see is the final price. No Surprises!

Regions we ship:

EU Countries I Shipping 10 -20 days I No custom charges I Ship from Italy Spain Germany France

NORWAY | Norway customs can charge 3.4% duty fee

USA I Shipping 5-10 days I No custom charges I Ship from China, Germany or USA

Russian Federation I Shipping time 15-25 days I No custom charges I Ship from China

Australia & New Zealand I Shipping 10 - 20 days I No custom fees I Ship from China

Other Countries I Shipping 10 - 20 days I No custom fees I Ship from China

           

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  

Shipment and order tracking:

If your order is stock and we process the charges to your credit card, we will ship your order within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. After getting tracking code, you can track your order from here. If some reason you do not receive tracking information code from us, feel free to follow up with us at info@joylovedolls.com

Shipping time:

After your order has been taken and payment has been accepted we will process your order in 48 hours. Shipping time is anywhere between 5 - 20 days. 

Our dolls are delivered by UPS & TNT:

   

Do i have to pay custom fees?

Absolutely NOT. We handle all custom fees and duties. The price you see on the website is the price you pay. 

How Doll is packed:

All our dolls arrive in plain brown box. The box has no identification on it is as to the content. 

Return:

  • We take product quality extremely seriously, every doll is thorougly inspected and tested before leaving warehouse.
  • Upon initial receipt of the doll, if there appears to be defect or damage, please contact us immidiately at info@joylovedolls.com.
  • We  do not offer refunds for any other reason other than a product damaged on arrival.