Free International Worldwide Shipping. Delivered to you in 8 - 20 days with Anonymous Packing. 

  • We use Ups, FedEx, Dhl, EMS as our shipping partners.
  • Doll manufacturing starts immediately we have received your order. You will receive a second confirmation mail within 12 days when the doll is ready for shipping. Second confirmation mail also includes a tracking number. Order tracking page
  • Shipping time is typically 7-10 days. So total shipping time is usually less than 20 days. 
  • The doll will be delivered directly to you discreetly packaged in a blank brown box. Signature is required for delivery.
  • On the rare occasion, an unavoidable delay may occur during the production of your doll, of which we will notify you via email.

Returns:

  • We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our studio.
  • Sex Doll is a custom made product that is created especially for you. We do not offer refunds for any other reason other than a product damaged on arrival.
  • Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at support@joylovedolls.com

Order Cancellation:

  • Customers may cancel their orders within 24 hours of placing the order. After the 24 hour window order cancellation is not possible. 
  • Order cancellations incur a $279 restocking fee. 
  • Please email us at at support@joylovedolls.com with your order number for any cancellations

Doll modification after order:

  • Remember to check your order precisely before completing your order. Doll manufacturing starts immediately after order is placed.
  • After the 24 hour window order modification is not possible.
    • Manufacturer will charge $120 for order changes.

      Shipping Fees:

      • Free worldwide shipping over $100 worldwide

        Custom Fees And Taxes:

        For countries that charge Import fees, are the buyer's responsibility. 

          

        Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to fix the issue immediately.

        Support: support@joylovedolls.com