Shipping Information:

Free international worldwide shipping. Delivered to your door in 8 - 20 days. 

  • Dolls are shipped direct from our factory in China, in a large unmarked box via DHL or FedEx at our discretion.
  • Shipping time is generally 8 - 20 days, depending on your location, weather conditions, etc.
  • Accessories are shipped with different box. Accessories might arrive bit later. However in 30 days from your order.
  • Your Joy Love Doll is a custom product that is created especially for you. Once in production, orders can not be canceled for any reason.
  • Customs Agents may open your dolls box for inspection during transport.
  • On rare occasion an unavoidable delay may occur during the production of your doll, of which we will notify you via email.
  • We will update your order with tracking numbers when your doll is shipped.
  • You can track your order HERE
  • Your doll will be delivered directly to your doorstep discreetly packaged in a blank box. A signature is required for delivery

Custom Fees And Duties:

  • Custom fees and duties are payed from us. Our logistic company will handle processing with custom. The price you see on the website is the price you pay. 

Exceptions:

  • Norway might charge 3,4% from total order. 

Customer Support: sales@joylovedolls.com

Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to fix the issue immediately.

 

    Shipping Information:

    Free international worldwide shipping. Delivered to your door in 8 - 20 days. 

    • Dolls are shipped direct from our factory in China, in a large unmarked box via DHL or FedEx at our discretion.
    • Shipping time is generally 8 - 20 days, depending on your location, weather conditions, etc.
    • Accessories are shipped with different box. Accessories might arrive bit later. However in 30 days from your order.
    • Your Joy Love Doll is a custom product that is created especially for you. Once in production, orders can not be canceled for any reason.
    • Customs Agents may open your dolls box for inspection during transport.
    • On rare occasion an unavoidable delay may occur during the production of your doll, of which we will notify you via email.
    • We will update your order with tracking numbers when your doll is shipped.
    • You can track your order HERE
    • Your doll will be delivered directly to your doorstep discreetly packaged in a blank box. A signature is required for delivery

    Custom Fees And Duties:

    • Custom fees and duties are payed from us. Our logistic company will handle processing with custom. The price you see on the website is the price you pay. 

    Exceptions:

    • Norway might charge 3,4% from total order. 

    Customer Support: sales@joylovedolls.com

    Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to fix the issue immediately.